Practice by Numbers

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Frequently Asked Questions

PbN Support Hours and Contact Information

General FAQs

PBN Subscription Costs

PbN Usage Fees – Clear, Flexible, and Scalable

PbN Fees

Product Release - January 2023

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Product Release - December 2023

Product Release - February 2024

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Product Release - January & February 2025

FAQ regarding our planned outage for maintenance

Scheduled Downtime & FAQ: August 1–3, 2025

Product Release – August 2025

Product Release - September 2025

Product Release - October 2025

Patient Flow Updates - September 2025

Product Release - April 2026

Product Release – May 2026

Product Release – June 2026

Product Releases

Updated Fee Details: (Effective November 2023)

A2P 10DLC Fees & SMS Overage Fee

A2P 10DLC Fees

Registering to use A2P 10DLC for Messaging

A2P 10DLC & SMS Overage FAQ's

How to monitor your SMS usage and potential overage fees

SMS Overage Fee Monitoring

How to Complete 10DLC Registration

A2P 10DLC: Phone Carrier Messaging Regulations

Resolved Issues: December 2023

FAQ About Our Planned Outage

Known and Resolved Issues

Terms of Use

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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