Messaging Fees
SMS Overage (First 5,000 messages free):
$0.01 per SMS over 5,000 messages.
A2P Registration Fees:
Low Volume Registration: $20 per location.
High Volume Registration: $60 per location.
A2P Monthly Campaign Maintenance:
$10 per month, per location.
Insurance Verification
Included Verifications:
500 verifications per month included.
Overage for Additional Verifications:
$0.20 per additional verification.
Call Tracking - MarketingIQ
Small Package:
Includes 8 phone numbers and 500 minutes.
Extra phone numbers: $10 per month.
Extra minutes: $0.08 per minute.
Medium Package:
Includes 15 phone numbers and 1500 minutes.
Extra phone numbers: $10 per month.
Extra minutes: $0.08 per minute.
Large Package:
Includes 30 phone numbers and 3000 minutes.
Extra phone numbers: $10 per month.
Extra minutes: $0.08 per minute.
PbN Voice
Unlimited Extensions:
$0 per extension.
PbN Voice Monthly Subscription:
$99 per month.
Phone Devices (T54W):
$7 per device per month.
Included Minutes:
5,000 minutes included.
Overages: $0.01 per minute.
10-Digit Local Numbers:
1 voice number and 1 fax number included.
Additional Local Numbers:
$5 per month, per number.
Toll-Free Numbers:
$10 per number per month.
Voice Shipment Cost:
$75 per shipment, per location.
Payment Processing Fees
Card Present/POS - Credit/Prepaid Cards (Excluding AmEx):
2.69% + $0.30 per transaction.
Card Present/POS - Debit Cards (Excluding AmEx):
1.50% + $0.25 per transaction.
Card Not Present:
2.90% + $0.30 per transaction.
American Express:
3.40% + $0.30 per transaction.
ACH Payments (Available End of Q4 2024):
0.90% + $0.15 per transaction.
Chargeback / Retrieval Fee:
$7.50 - $22.50 (varies by card).
International Surcharge:
1.00%.
Refund Fee (ACH Only):
$0.30 per refund.
Payment Device Fees
Payment Device Minimum Transaction to Keep Rental Free:
PbN Payment Terminal Rental is charged if patient payments are less than $15,000 per terminal, per location, at $29.99 per month, per terminal.
Castles S1F2 (with printing):
$299 for a one-time purchase or $29.99 monthly for a rental.
Verifone P400 Plus (no printing):
$349 for a one-time purchase or $29.99 monthly for a rental.
Payment Device Shipment Cost:
Additional shipping costs apply; contact support for details.