PbN Advantage is Practice by Numbers’ loyalty and rewards program designed to help practices offset everyday operating costs while creating opportunities that boost team morale and engagement.
​

Practices earn points by participating in activities such as:

Points can then be redeemed for things practices would otherwise pay for out of pocket, including:

The goal is to help practices reduce cash spend on morale, recognition, and professional development—without giving those things up.

All eligible PbN customers are automatically enrolled at no additional cost.

Your practice’s primary admin will receive instructions on how to access the PbN Advantage portal inside the PbN app. No additional registration or login is required.

Once your practice is active in PbN, you can simply access the PbN Advantage dashboard and begin participating.

You can access PbN Advantage directly through the PbN app using your existing login.
​

This will open your rewards dashboard where you can:

Practices can earn points in four primary ways.

Points may be earned for activities such as:

Each activity has participation limits, such as monthly caps or frequency limits. Full details and point values are listed inside the PbN Advantage portal.

Practices may receive invitations to participate in advocacy opportunities, such as:

Practices receive 50 points for signing up for certain advocacy activities. Limit: 1 sign-up reward per quarter

Participation is by invitation only and subject to activity limits.

Referring a practice to PbN is a great way to share the platform with peers.

Limit: 3 referrals per month

Limited-time challenges are launched throughout the year to encourage participation.

Examples include:

New opportunities are added regularly inside the PbN Advantage dashboard.

Badges are achievement markers earned by completing specific activities within the program.

Badges may recognize:

Badges appear on your PbN Advantage dashboard and create a visible record of your participation.

Some badges may have eligibility requirements or expiration rules.

To see the full list of badges and qualification requirements, visit the Badge Guidelines section inside the PbN Advantage portal.

No.

Activities are only eligible for points if they are completed after your practice enrolls in PbN Advantage.

Points remain active as long as your practice maintains an active PbN subscription.

However, a maximum number of points may roll over into a new calendar year. Practices will be encouraged to use points before the rollover deadline.

To redeem rewards:

Points are deducted immediately after redemption.

You will receive confirmation once the reward is processed. For some rewards, a PbN team member may contact you to coordinate delivery or scheduling.

Rewards may include:

Rewards may change throughout the year.

Reward delivery depends on the reward type.

A PbN team member may contact you to finalize details when necessary.

Yes.

Any team member with a PbN login can participate in the program and submit activities.

Points accumulate at the practice level, and authorized team members can redeem rewards on the practice's behalf.

Governance for point redemption should be managed internally within your practice.

Practice by Numbers is not responsible for points redeemed without proper internal authorization.

Most activities award points automatically.

Some activities require manual verification, including:

Please allow up to 72 hours for points to appear.

If points are still missing, contact: [email protected]

Include details about the activity so the team can review and update the points if needed. All decisions regarding point awards are at the discretion of Practice by Numbers.

No.

Points cannot be:

Eligibility for PbN Advantage requires an active PbN subscription. If a practice cancels its subscription, any unused points are forfeited.

Yes.

PbN Advantage is available to all current PbN customers, including practices on legacy plans. Some rewards or opportunities may vary depending on subscription level or participation.

New opportunities are added regularly throughout the year, including:

A limited number of invitation-only activities may also be offered periodically, such as case studies or beta testing opportunities.

Logging into the portal regularly ensures you don’t miss these limited-time opportunities.

Yes.

All social media posts must comply with HIPAA compliance guidelines.

Practice by Numbers does not collect, use, or share protected health information (PHI) in social media or marketing content without written patient authorization.

All PbN marketing, social media, and loyalty program communications are designed to comply with HIPAA Privacy Rule standards.

For specific questions regarding PHI handling or compliance requirements, practices should consult their legal counsel or local governing authorities.

For more information about HIPAA and social media guidelines, visit:
​HIPAA Social Media Guidelines - Updated for 2026

For questions or assistance with the program, email:

[email protected]

Please include details about your question or activity so the PbN team can assist you quickly.