Two-Factor Authentication (2FA) adds an extra layer of security to your PbN account. In addition to your password, you’ll be required to enter a verification code when logging in—helping protect your account even if your password is ever compromised.
Why Two-Factor Authentication Is Important
With 2FA enabled:
Your account is protected by both your password and a secondary verification method.
Unauthorized users cannot access your account without completing the verification step.
Sensitive practice, patient, and financial data are better protected.
Practice by Numbers strongly recommends enabling 2FA for all users, especially admins and team members with access to patient or payment information.
Where to Enable Two-Factor Authentication
Log in to Practice by Numbers.
Click your profile icon in the top-right corner.
Select User Profile.
Scroll to the Two-Factor Authentication section.
Click Enable 2FA.
You’ll then be guided through selecting and setting up your preferred verification method.
Available Two-Factor Authentication Methods
Practice by Numbers offers three verification methods. While all add security, they differ in strength and convenience.
Recommended Method: Authenticator App (Most Secure)
Why This Is the Most Secure Option
Generates codes directly on your device
Does not rely on cellular service or email access
Significantly reduces the risk of unauthorized access
Supported Authenticator Apps
Google Authenticator
Microsoft Authenticator
Authy
How to Set Up an Authenticator App
Select Authenticator App as your 2FA method.
Open your authenticator app on your mobile device.
Scan the QR code shown on screen
(or manually enter the setup key if scanning is not available).Enter the 6-digit code generated by the app.
Click Verify and Enable.
After setup, you’ll be provided with backup recovery codes. Save these in a secure location in case you ever lose access to your authenticator app.
Alternative Methods: SMS or Email
SMS (Text Message)
Verification codes are sent to your registered phone number.
No app required.
Requires cellular service and is less secure than an authenticator app.
Verification codes are sent to your email address.
Works on any device with internet access.
Relies on the security of your email account.
Note: While SMS and Email are convenient, an authenticator app is strongly recommended whenever possible.
What Happens When You Log In After Enabling 2FA
Enter your email and password as usual.
You’ll be prompted to enter a verification code from your selected method.
You can optionally choose to trust the device you’re logging in from.
Trusted devices allow you to skip verification on that device for a limited period, up to a maximum of 1 month.
If you ever lose access to your verification method, you can use one of your backup recovery codes to sign in.
Managing Two-Factor Authentication and Trusted Devices
View whether 2FA is enabled
Change 2FA method
See which verification method is active
Manage trusted devices
Disable and re-enable 2FA if needed
For the highest level of account security, Practice by Numbers recommends using an Authenticator App for two-factor authentication. It provides strong protection while remaining easy to use and manage.
If you need help setting up or managing 2FA, contact Practice by Numbers Support.