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Patient Insurance Verification: Manual Checks, Guest Verifications, and Logs

Alyssa Elso avatar
Written by Alyssa Elso
Updated over a week ago

Once your payers are mapped, your team can begin verifying patient insurance directly in Practice by Numbers. Verifications can be run manually for scheduled patients, or as a Guest Verification for new patients who are not yet in your PMS. Results are now processed quickly in the background, allowing staff to continue working while verifications are completed.


Step 1: Access the Insurance Home Page

  1. From the navigation menu, select Insurance.

  2. The Patient Verification tab displays a list of scheduled patients, along with their corresponding insurance information.


Step 2: Run a Manual Verification

  • Select a patient from the list and click Verify.

  • Verifications run in the background — you can navigate away and return later to review results.

  • Bulk verification is available by selecting multiple patients at once.

Verification results include:

  • Subscriber ID, plan, and payer details

  • Eligibility status

  • Coverage details (deductibles, benefits, co-pays, etc.)

Example of verification results through Stedi


Step 3: Run a Guest Verification

The Guest Verification tab allows staff to verify new or prospective patients before they are added to the PMS:

  1. Click Guest Verification.

  2. Enter subscriber and insurance details.

  3. Run verification.

Notes about guest verifications:

  • Results display the same benefit details as standard verifications.

  • These verifications do not write back to the PMS.

  • Useful for preliminary checks during new patient intake.


Step 5: Verification Log

After a verification is complete, details appear in the Verification Log. This provides:

  • A brief benefit summary for quick reference.

  • A historical record of verifications run for the patient.

  • Easy access for staff to confirm coverage without re-running the process.


Key Benefits of the Workflow

  • Speed: Verifications complete faster, and you don’t need to wait on the page.

  • Flexibility: Staff can run individual or bulk verifications.

  • Clarity: The updated result layout (Steadi) provides a clearer view of benefits.

  • Proactive intake: Guest verifications ensure new patients’ benefits are reviewed ahead of time.


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