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Patient Insurance Verification: Manual Checks, Guest Verifications, and Logs

Alyssa Elso avatar
Written by Alyssa Elso
Updated this week

Once your payers are mapped, your team can begin verifying patient insurance directly in Practice by Numbers. Verifications can be run manually for scheduled patients, or as a Guest Verification for new patients who are not yet in your PMS. Results are now processed quickly in the background, allowing staff to continue working while verifications are completed.


Step 1: Access the Insurance Home Page

  1. From the navigation menu, select Insurance.

  2. The Patient Verification tab displays a list of scheduled patients, along with their corresponding insurance information.


Step 2: Run a Manual Verification

  • Select a patient from the list and click Verify.

  • Verifications run in the background — you can navigate away and return later to review results.

  • Bulk verification is available by selecting multiple patients at once.

Verification results include:

  • Subscriber ID, plan, and payer details

  • Eligibility status

  • Coverage details (deductibles, benefits, co-pays, etc.)

Example of verification results through Stedi


Step 3: Run a Guest Verification

The Guest Verification tab allows staff to verify new or prospective patients before they are added to the PMS:

  1. Click Guest Verification.

  2. Enter subscriber and insurance details.

  3. Run verification.

Notes about guest verifications:

  • Results display the same benefit details as standard verifications.

  • These verifications do not write back to the PMS.

  • Useful for preliminary checks during new patient intake.


Step 4: Verification Log

After a verification is complete, details appear in the Verification Log. This provides:

  • A brief benefit summary for quick reference.

  • A historical record of verifications run for the patient.

  • Easy access for staff to confirm coverage without re-running the process.


Key Benefits of the Workflow

  • Speed: Verifications complete faster, and you don’t need to wait on the page.

  • Flexibility: Staff can run individual or bulk verifications.

  • Clarity: The updated result layout (Steadi) provides a clearer view of benefits.

  • Proactive intake: Guest verifications ensure new patients’ benefits are reviewed ahead of time.


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