Skip to main content
All CollectionsPaymentsPbN PaymentsPayment Terminals
PbN Point of Sale System: P400 Plus User Manual
PbN Point of Sale System: P400 Plus User Manual
Alyssa Elso avatar
Written by Alyssa Elso
Updated this week

Welcome to the PbN Point of Sale system! This guide will help you get started with your new P400 Plus payment terminal, ensuring smooth and efficient in-person payment processing at your practice. Below, you'll find all the essential information you need to set up, operate, and troubleshoot your terminal.

Keypad Keys

  • Cancel: Cancel the current action or transaction.

  • Clear: Clear the current entry.

  • Confirm: Confirm the current selection or action.

Supplied Components

When you receive your P400 Plus payment terminal, the package should include:

  • P400 Plus payment terminal

  • Power supply

  • Accessories depending on the connection type (e.g., Ethernet dongle)

  • Privacy Shield

Getting Started

Follow these steps to get your P400 Plus payment terminal up and running. Some steps include links to more detailed instructions.

  1. Inspect the Terminal:

    • Verify that the terminal and packaging are intact and untampered. Check the security seal on the box.

    • Compare the serial number (S/N) on the terminal with the one on the box.

  2. Connect the Terminal:

    • Open the cover on the back of the terminal, connect the dongle cable, and close the cover.

    • Tighten the cam lock screw (if present) to secure the cable connector.

    • Connect the terminal to a power source to turn it on. During startup, the display will turn on and off a few times.

  3. Configure the Network:

    • On the terminal display, select "Configure network" and then choose your network connection method (Ethernet or Wi-Fi).

    • Connect the terminal to your network.

  4. Board the Terminal:

    • Select your store and confirm.

  5. Test Connections:

    • Test the connection with the PbN platform and your POS system to ensure everything is functioning correctly.

  6. Ready to Process Payments:

    • Once the above steps are completed, your terminal is ready to process payments.

Did this answer your question?