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PbN Point of Sale System: P400 Plus User Manual
PbN Point of Sale System: P400 Plus User Manual
Alyssa Elso avatar
Written by Alyssa Elso
Updated over 2 months ago

Welcome to the PbN Point of Sale system! This guide will help you get started with your new P400 Plus payment terminal, ensuring smooth and efficient in-person payment processing at your practice. Below, you'll find all the essential information you need to set up, operate, and troubleshoot your terminal.

Keypad Keys

  • Cancel: Cancel the current action or transaction.

  • Clear: Clear the current entry.

  • Confirm: Confirm the current selection or action.

Supplied Components

When you receive your P400 Plus payment terminal, the package should include:

  • P400 Plus payment terminal

  • Power supply

  • Accessories depending on the connection type (e.g., Ethernet dongle)

  • Privacy Shield

Getting Started

Follow these steps to get your P400 Plus payment terminal up and running. Some steps include links to more detailed instructions.

  1. Inspect the Terminal:

    • Verify that the terminal and packaging are intact and untampered. Check the security seal on the box.

    • Compare the serial number (S/N) on the terminal with the one on the box.

  2. Connect the Terminal:

    • Open the cover on the back of the terminal, connect the dongle cable, and close the cover.

    • Tighten the cam lock screw (if present) to secure the cable connector.

    • Connect the terminal to a power source to turn it on. During startup, the display will turn on and off a few times.

  3. Configure the Network:

    • On the terminal display, select "Configure network" and then choose your network connection method (Ethernet or Wi-Fi).

    • Connect the terminal to your network.

  4. Board the Terminal:

    • Select your store and confirm.

  5. Test Connections:

    • Test the connection with the PbN platform and your POS system to ensure everything is functioning correctly.

  6. Ready to Process Payments:

    • Once the above steps are completed, your terminal is ready to process payments.

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