Introduction to PbN Payments

In today's dental industry, efficient and reliable payment processing is essential for the smooth operation of any practice. Understanding this need, Practice by Numbers (PbN) has introduced its innovative PbN Payments service. Designed specifically for dental practices, PbN Payments streamlines payment processes, offering an integrated solution that enhances both the patient and practice experience.

Why PbN Payments?

PbN Payments is more than just a payment processing service—it's a specialized, branded experience tailored to meet the unique needs of dental practices. This service provides practices with a cohesive, efficient payment process that allows them to focus on providing top-notch dental care while ensuring smooth financial transactions.

Key Features of PbN Payments:

• No Platform Fees: One of the most significant advantages of PbN Payments is the absence of platform fees on transactions. Practices can process payments without incurring additional charges, leading to better financial management and increased profitability.

• Customizable Surcharges: PbN Payments offers the flexibility for practices to set and maintain surcharge rates according to their preferences. This feature enables practices to implement transparent surcharging policies, optimizing revenue streams while prioritizing customer convenience.

• In-Office Payments: With PbN Payments' Point of Sale (POS) system, practices can easily accept payments in-office, whether for appointments, services, or merchandise. This system is secure, reliable, and fully integrated with PbN Payments' broader ecosystem, ensuring that all transactions are processed efficiently.

Availability and Surcharge Regulations:

PbN Payments is available in all U.S. states and Canada, but it's important to note that surcharge regulations vary by region:

• Specific U.S. States: Certain states prohibit surcharges on credit card transactions. For example:

  • Connecticut: Click here for more details
  • Massachusetts
  • Maine: Click here for more details
  • Puerto Rico
  • Oklahoma

• Additionally, Colorado caps surcharges at 2%. Click here for more details.

• Canadian Provinces: In Canada, Quebec bans surcharges entirely. Other provinces allow surcharges but limit them to 2.4% of the transaction amount.

For more information on fees, click here. 

Getting Started with PbN Payments

If your practice is ready to start using PbN Payments, simply contact your Customer Success Manager or reach out to the Support team for assistance.