Hygiene Pre-appointment Follow-up Campaign

Created by Emily McClendon, Modified on Mon, 22 Jul at 12:38 PM by Alyssa Elso

Automatic Follow-Up for Patients Without Future Appointments


You can activate another follow-up campaign for patients who did not schedule a future visit after their hygiene appointment. This campaign can be configured to check for any type of future appointment or specifically for a future hygiene visit. The criteria for adding a patient to this follow-up sequence are outlined below. Once the patient schedules an appointment, they will no longer receive further follow-up messages.


By setting up this campaign, you can ensure that patients are reminded to schedule their next visit, helping maintain regular check-ups and continuity of care.


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