The Advanced section in Practice IQ provides detailed insights into various aspects of practice performance, from operational efficiency to financial analytics and patient demographics. Below is a breakdown of each dashboard in this section.
Operational
This dashboard provides a high-level overview of key business and clinical performance indicators. It includes appointment trends, provider efficiency, revenue summaries, and patient volume metrics, helping practices track overall operations.
Clinical
The Clinical dashboard focuses on treatment completion, provider performance, and patient care trends. It helps practices monitor case acceptance rates, procedure types, and provider-specific contributions to treatment.
Cancelled and Failed
This page focuses solely on cancellations and failed appointments, providing insights into missed appointments, patient no-shows, and last-minute cancellations. The Operational dashboard still holds some of this data, but this dedicated page allows for more granular tracking.
Patient Demographics
This dashboard breaks down the practice’s patient base by:
Age groups
Gender distribution
Insurance types
Zip code data (if applicable)
Understanding demographic trends can help tailor marketing efforts and service offerings.
Tx Planning (Treatment Planning)
This page tracks the lifecycle of treatment plans, showing:
Which treatments have been recommended
How many have been accepted or scheduled
Which remain unbooked
This helps providers monitor case acceptance and follow through on patient care.
Tx Analytics (Treatment Analytics)
A deeper dive into treatment presentation and acceptance rates, broken down by:
Exam type (comprehensive, emergency, hygiene, etc.)
Provider
Treatment category
Users can toggle between bar graphs and pie charts for a visual representation of treatment trends. The Show Data option allows for a table format view.
Tx Unallocated
This page displays treatment plans that have been recommended but not yet scheduled. It is useful for identifying missed revenue opportunities and improving patient follow-up.
Productivity
This dashboard measures practice efficiency in terms of:
Production per Patient
Production per Hour
Production per Procedure
Providers can click on specific metrics to see breakdowns by individual providers, including:Production per Exam
Schedule Utilization
This helps optimize scheduling and identify provider strengths.
Production Detail
Provides detailed reporting on production, including:
Service codes and categories
Production by provider
Revenue sources (insurance vs. patient payments)
This helps practices understand where production is coming from.
Production by Time
This page expands on the previous Production Details dashboard, now offering a deeper look into production trends by time of day and day of the week.
This is useful for identifying peak hours, slow periods, and opportunities for better appointment scheduling.
Adjustments Detail
Breaks down adjustments applied to patient accounts, such as:
Write-offs
Discounts
Insurance-related modifications
This helps track how adjustments impact revenue.
Collections Detail
This page focuses on collections performance, displaying:
Patient payments
Insurance reimbursements
Outstanding balances
It helps practices monitor cash flow and identify collection trends.
Production Exceptions
Identifies irregularities in production, such as:
Missed charges
Unfinished procedures
Unexpected fluctuations in revenue
This helps catch billing errors and lost revenue opportunities.
Projections
Provides revenue forecasting based on past production and collection trends.
This is useful for planning financial goals, budgeting, and evaluating future growth.
Practice Profitability (Quickbooks Integration)
Analyzes practice-level profitability by comparing:
Production revenue
Collections
Overhead costs
This dashboard helps practices understand overall financial health.
Bank – PMS Reconciliation (Quickbooks Integration)
Allows practices to compare financial data between:
Bank statements
Practice Management Software (PMS) transactions
This helps identify discrepancies and ensure accurate financial records.
Payroll Analysis (Quickbooks Integration)
Provides insights into payroll expenses, comparing:
Staffing costs
Provider revenue contributions
Operational expenses
Helps practices optimize payroll management.
Provider Profitability (Quickbooks Integration)
Tracks profitability at the provider level, including:
Production vs. collections per provider
Compensation-to-production ratio
Useful for evaluating provider performance and setting compensation structures.
Insurance Patient Mix
Breaks down patients by insurance type, showing:
Which insurance plans contribute most to revenue
How patient volume is distributed by insurance carrier
This helps practices make strategic decisions on insurance participation.
SMS Usage
Tracks SMS communication trends, displaying:
Total messages sent
Engagement rates
Effectiveness of text-based patient communication
This helps practices evaluate the success of SMS reminders and patient outreach.
Best for ensuring you are not going over the allotted messages for SMS overage charges.
