Frequently Asked Questions: What to Do About Overdue Tasks?

Managing Overdue Tasks:

If you have overdue tasks, you have two options:

• Complete the tasks by taking the necessary actions, such as contacting the patient.
• Close the tasks to remove them from your task list without completing them.

Can I Delete Overdue Tasks?

Tasks cannot be deleted, but they can only be "closed." To close overdue tasks:

1. Select the checkbox next to each open task you want to close.
2. Click "Close" to remove those tasks from your list.
3. To close multiple tasks quickly, select the checkbox circled below, then close them in bulk.
4. Refresh the page to see your updated task list. Closed tasks will no longer appear.

Will Open Tasks Be Marked as Overdue?

Yes, an open task will become overdue if its due date has passed. To avoid this, you can update the task with a new due date.