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Kiosk App

Emily McClendon avatar
Written by Emily McClendon
Updated over 3 weeks ago

The PbN Kiosk App transforms the patient intake and form management experience for dental practices. Optimized for iPads (and compatible with Macs), the app offers a secure, intuitive, and paperless workflow—perfect for streamlining daily operations and enhancing the front-desk experience.


Why Use the PbN Kiosk App?

Using the PbN Kiosk App ensures:

  • Seamless Digital Intake: Patients can fill out forms and check in without needing staff assistance.

  • Device Registration Control: Manage which devices are connected and paired to your account.

  • Secure Staff Tools: Practice Access provides a quick, secure way for staff to manage patient information.

  • Integrated Workflow: All forms, documents, and check-ins sync directly with your PbN dashboard.

  • iPad-Optimized User Interface: Designed specifically for touch input with smooth navigation and patient-friendly displays.


Downloading the PbN Kiosk App

Where to Find It:

  • App Store: Search for “Practice by Numbers Kiosk”.

  • QR Code: Log in to your Practice by Numbers account and navigate to:
    Forms > Tablets → Use the QR code to download directly onto your iPad.


Registering Your iPad (Device Pairing)

  • Open the Kiosk App on your iPad.

  • On your PbN account, go to:
    Forms > Tablets

  • Click “Add a New Tablet”.

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  • Name your device for easy identification.

  • A pairing code and QR code will be generated.

  • On the iPad:

    • Option 1: Enter the pairing code.

    • Option 2: Scan the QR code.

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Your iPad is now linked to your PbN account.


Patient Check-In Made Easy

Patients can:

  • Check in independently upon arrival.

  • Complete required forms using the touchscreen interface.

  • Eliminate paper and clipboard use, reducing front-desk delays.

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All completed forms sync to the Forms > Completed section of your dashboard in real time.


Using Practice Access (Staff Mode)

Practice Access allows staff to quickly:

  • Search and locate patients

  • Send digital forms or treatment plans

  • Take/upload profile photos

  • Upload insurance cards or documents

  • View patient schedule and appointment info

How to Access

  • On the iPad, tap Practice Access.

  • Enter your 4-digit staff access code (found or set under Forms > Tablets > Edit).

  • This code can be customized to any 4-digit PIN for your team.

🔐 Practice Access ensures only authorized staff can access patient and scheduling tools while keeping patient-facing functions separate.


Managing Patients from the Kiosk

Using the app, staff can:

  • Check patients in from the waiting room. (See above)

  • Send forms & treatment plans directly to the iPad.

  • View upcoming appointments and form status.

  • Scan and upload documents, such as insurance cards or driver’s licenses.

  • Capture patient photos for accurate profile management.

This centralizes form management, making your workflow more efficient.


Adjusting Kiosk App Settings

To Access

  • Tap the cogwheel icon (⚙️) in the upper-right corner of the app.

From here, you can:

  • Adjust display settings.

  • Update the Kiosk pin code.

  • Manage app behavior and interface preferences.


The PbN Kiosk App is more than just a form tool—it’s an essential extension of your front-desk operations. It minimizes human error, speeds up the intake process, and provides a modern, HIPAA-compliant experience for both patients and staff.

💡 Pro Tip: Use multiple iPads in high-traffic practices and label them clearly in your Forms > Tablets section for efficient device management.

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