If you notice a discrepancy between the AR amounts in Practice by Numbers (PbN) and Dentrix, it's likely that PbN is receiving incorrect AR values from Dentrix.
To ensure accurate AR amounts in both systems, follow these steps to recalculate AR in Dentrix:
Step 1: Run Close Transactions and Recalculate Today's in Dentrix
Open Dentrix and go to the Ledger.
Open the Task Scheduler.
Run Close Transactions.
Run Recalculate Today's.
Step 2: Run the _Dbsweep Tool (Requires Exclusive Access)
Navigate to the following file path on your computer:
javaCopy codeC:\Program Files (x86)\Dentrix\_Dbsweep.exe
Run the file to complete the recalculation process.
If you encounter any issues running this tool, please contact Dentrix support for assistance.