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Understanding Financial Reporting Alignment with Curve

Written by Alyssa Elso

Practice by Numbers integrates with Curve to provide key financial metrics, including:

  • Production

  • Adjustments

  • Collections

Because Curve offers multiple financial reporting experiences, it's important to compare Practice by Numbers against the correct Curve reports. Using the appropriate reports and understanding how each system calculates financial metrics helps eliminate expected differences and identify true discrepancies.


Before You Compare Financial Data

Run the AR Daily Sync

Before comparing financial metrics between Practice by Numbers and Curve, verify that the AR Daily Sync has successfully completed.

Best Practice: Run the AR Daily Sync each morning to synchronize the previous day's financial activity.

The AR Daily Sync updates financial information used throughout Practice by Numbers, including:

  • Production

  • Adjustments

  • Collections

  • Accounts Receivable

  • Patient balances

If the AR Daily Sync has not completed, the previous day's transactions will not yet appear in Practice by Numbers, resulting in expected reporting differences.

Important: Always confirm the AR Daily Sync has completed before validating financial reports or investigating discrepancies.


Accessing Financial Reports in Curve

To access the reports that align with Practice by Numbers:

  1. Log in to Curve Hero.

  2. Select the Hamburger Menu in the upper-right corner.

  3. Click Reports.

  4. Select Financial Reports.

  5. Choose the appropriate report for comparison.

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Which Curve Reports Should Be Used?

When comparing financial data between Practice by Numbers and Curve, use the following reports:

Practice by Numbers Metric

Curve Hero Report

Production

Production Summary

Adjustments

Adjustment Summary

Collections

Collection Summary

Collections (Alternative View)

Period Summary

Accounts Receivable

Responsible Party Aging Summary


Understanding Production

Production represents the total value of completed treatment and services provided during the selected reporting period.

To compare production:

  • Use the Production Summary report.

  • Ensure the same:

    • Date range

    • Provider filters

    • Clinic filters

Are selected in both systems.

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Understanding Adjustments

Adjustments include financial activity such as:

  • Write-offs

  • Discounts

  • Manual adjustments

  • Other production-affecting transactions

To compare adjustment totals, use the Adjustment Summary report.

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Understanding Collections

Collections represent money successfully applied toward patient or insurance balances.

Practice by Numbers uses the same financial activity represented within Curve Hero's Financial Reports.

Collection Summary Calculation

Within Curve's Collection Summary report:

  • Collections = Payments − Overpayments − Payment Refunds

Where:

  • Payments = money received

  • Overpayments = unapplied funds

  • Refunds = money returned to patients or insurance

Because overpayments and refunds do not represent collected revenue, they are excluded from the final collection amount.

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Why Collections May Not Equal Payments

Collections are based on the net financial impact to Accounts Receivable, not simply the amount of payments received.

Collections may differ because of:

  • Overpayments

  • Refunds

  • Credits

  • Other payment transactions

Therefore:

  • Total Payments ≠ Collections

This is expected whenever these transaction types exist during the reporting period.

Collections in the Period Summary Report

The Period Summary presents collections from an Accounts Receivable perspective.

Within the AR Summary section, collections may be represented as:

  • Collections = Payments + Payments from Account Credit + Payment Refunds + Overpayments

Although displayed differently, the resulting collection total should reconcile with the Collection Summary report.

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Best Practices When Comparing Financial Data

For the most accurate comparison:

  • Run the AR Daily Sync before reviewing reports.

  • Use reports located under Curve Hero → Reports → Financial Reports.

  • Use the same:

    • Date range (where applicable)

    • Clinic(s)

    • Provider(s)

  • Compare each financial metric independently using:

    • Production Summary

    • Adjustment Summary

    • Collection Summary

    • Period Summary


Need Additional Assistance?

If discrepancies remain after verifying:

  • AR Daily Sync completion

  • Date range

  • Clinic(s)

  • Provider(s)

  • Correct Curve report

Please contact the Practice by Numbers Support Team and include:

  • Report name

  • Date range

  • Clinic(s) selected

  • Screenshots of the Curve report

  • Screenshots of the corresponding Practice by Numbers metrics

Providing this information allows our Support Team to investigate more efficiently and determine whether the difference is expected or requires further review.

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