The Active Users tab provides real-time visibility into who is currently logged into Practice by Numbers and allows administrators to immediately revoke access when needed.
Where to Find Active Users
Go to: New Settings > General > Security Management > Active Users
What You Can See
For each active user, administrators can view:
User name and role
Number of active sessions
Whether the user has access to multiple organizations
Users with multi-organization access are clearly flagged.
Managing User Sessions
From this tab, administrators can:
Expand a user to see active sessions
Revoke all sessions for a user instantly
This is useful if:
A user leaves the practice
Credentials may be compromised
Immediate access removal is required
What Happens When You Revoke a Session
When an administrator revokes a user session:
The user is immediately logged out of the application
They must log in again with their username and password (and 2FA, if required) to regain access
Any unsaved work in that session may be lost
When You Might Revoke Sessions
Session revocation is commonly used in the following situations:
Security concerns – If you suspect unauthorized access or compromised credentials
Lost or stolen devices – If a user reports their laptop or phone was lost
Employee termination – To immediately cut off access when someone leaves the organization
Suspicious activity – If you notice unusual login locations or times
User request – If someone accidentally left themselves logged in on a public or shared computer
Best Practices
Review Active Users regularly
Revoke sessions for terminated staff immediately
Monitor multi-org users closely
Summary
Active User management provides fast, decisive control over live access to PbN, helping practices respond quickly to security risks.