How can I retrieve or reset the Practice Codeword in Practice by Numbers if I am an administrator?
Overview of the Practice Codeword
The Practice Codeword in Practice by Numbers is a security feature designed to protect your account and ensure that only authorized users can access sensitive settings or perform password resets. Retrieving or resetting the Practice Codeword requires secure access to your account or verification via other approved methods.
Methods for Retrieving the Practice Codeword
1. Through the Application Settings
If you or someone in your practice is logged into Practice by Numbers, the Practice Codeword can be retrieved directly from the application. Follow these steps:
Navigate to Settings > User Accounts.
The Practice Codeword will appear in a banner at the top of the page, ensuring easy access for authorized users.
2. Through Secure Verification
If no one is logged into the account or you cannot access the codeword through the application's settings, you can retrieve it using secure verification measures:
Outbound Call Verification: The Practice Codeword can be provided through an outbound call to the verified office number associated with your account.
Text Message Verification: If your cell phone number is added to your User Account, the code word can also be sent to your mobile device via text message.
Troubleshooting Access Issues
Ensure that your account details, including verified office or cell phone numbers, are accurate and up to date to facilitate secure communication.
If you encounter difficulty retrieving the Practice Codeword, contact Practice by Numbers' support team for assistance with verification or alternative recovery options.
By following these procedures, you can ensure secure access to the Practice Codeword and maintain the integrity of your account.