PbN offers a range of AI-powered solutions to help dental practices enhance call management, automate responses, and optimize performance tracking. Below is a detailed breakdown of each AI package, including pricing, included features, and key differences.

PbN AI solutions are available in four main packages:

Best for: Practices looking for AI-driven content insights and automation tools.

Included Features:
✔ Content Writer
✔ AI Insights
✔ Review Manager
✔ Revenue Finder
✔ AI-Powered Translation
✔ Form Summary
✔ Insurance Summary

This package does not require PbN Voice to work.

Best for: Practices needing call transcription and sentiment analysis to improve patient interactions.

Included Features:
✔ Call Transcription – Converts call audio into text for easy review.
✔ Call Summarization – Automatically generates key takeaways from calls.
✔ Sentiment Analysis – Evaluate the tone of conversations to identify positive or negative interactions.
✔ Basic Call Analytics – Provides fundamental insights into call performance.

Pricing Details:

🚨 Requires PbN Voice

What’s Not Included?
✖ Detailed Call Scoring
✖ PbNAssistant/OpsAI Integration
✖ Message Creation
✖ Review Response
✖ Insurance Summary
✖ Agent Performance Tracking
✖ Coaching Tools
✖ Immediate Alerts for Negative Calls

This package is ideal for basic call tracking but does not include advanced AI features for call scoring or automation.

Best for: Practices seeking a complete AI-driven call management solution with advanced analytics, automation, and performance tracking.

Includes everything in Call AI, plus:
✔ Detailed Call Scoring – Provides in-depth analysis of patient interactions.
✔ PbNAssistant/OpsAI Integration – AI-powered assistance for improved workflow automation.
✔ Message Creation & Review Response – Automates patient communication and feedback handling.
✔ Insurance Summary – Extracts insurance details from calls for faster processing.
✔ Message Response – AI-generated responses for missed calls or follow-ups.
✔ Agent Performance Tracking – Evaluates staff call performance and identifies training opportunities.
✔ Opportunities Analysis – Highlights missed revenue opportunities from calls.
✔ Coaching Tools – Helps train staff using call insights.
✔ Immediate Alerts for Negative Calls – Notifies teams of urgent patient issues.

Pricing Details:

🚨 Requires PbN Voice

This package is best for practices that need detailed performance tracking and AI-driven automation to optimize patient interactions.

Best for: Practices looking to automate responses and improve follow-up efficiency.

Included Features:
✔ Automated Task Creation
✔ AI-Generated Reminders
✔ Smart Prioritization
✔ Missed Call Recovery
✔ Call Outcome Tracking
✔ Billing & Insurance Follow-Up

This is an add-on for Call AI and IntelliSuite AI users and requires PbN Voice.