PbN offers a range of AI-powered solutions to help dental practices enhance call management, automate responses, and optimize performance tracking. Below is a detailed breakdown of each AI package, including pricing, included features, and key differences.

PbN AI solutions are available in four main packages:

Best for: Practices looking for AI-driven content insights and automation tools.

Included Features:
✔ Content Writer
✔ AI Insights
✔ Review Manager
✔ Revenue Finder
✔ AI-Powered Translation
✔ Form Summary
✔ Insurance Summary

This package does not require PbN Voice to work.

Best for: Practices needing call transcription and sentiment analysis to improve patient interactions.

Included Features:
✔ Call Transcription – Converts call audio into text for easy review.
✔ Call Summarization – Automatically generates key takeaways from calls.
✔ Sentiment Analysis – Evaluate the tone of conversations to identify positive or negative interactions.
✔ Basic Call Analytics – Provides fundamental insights into call performance.

Pricing Details:

What’s Not Included?
✖ Detailed Call Scoring
✖ PbNAssistant/OpsAI Integration
✖ Message Creation
✖ Review Response
✖ Insurance Summary
✖ Agent Performance Tracking
✖ Coaching Tools
✖ Immediate Alerts for Negative Calls

This package is ideal for basic call tracking but does not include advanced AI features for call scoring or automation. This package does require PbN Voice to work.

Best for: Practices seeking a complete AI-driven call management solution with advanced analytics, automation, and performance tracking.

Includes everything in Call AI, plus:
✔ Detailed Call Scoring – Provides in-depth analysis of patient interactions.
✔ PbNAssistant/OpsAI Integration – AI-powered assistance for improved workflow automation.
✔ Message Creation & Review Response – Automates patient communication and feedback handling.
✔ Insurance Summary – Extracts insurance details from calls for faster processing.
✔ Message Response – AI-generated responses for missed calls or follow-ups.
✔ Agent Performance Tracking – Evaluates staff call performance and identifies training opportunities.
✔ Opportunities Analysis – Highlights missed revenue opportunities from calls.
✔ Coaching Tools – Helps train staff using call insights.
✔ Immediate Alerts for Negative Calls – Notifies teams of urgent patient issues.

Pricing Details:

This package is best for practices that need detailed performance tracking and AI-driven automation to optimize patient interactions. This package does require PbN Voice to work.