Sending a Fax
To send a fax in PbN Voice:
Click the Calls button in the floating bar.
In the pop-up window, select the Fax tab at the top.
From here, you can:
Send a fax
View your inbox for received faxes
Check your outbox for sent faxes
Access starred faxes for quick reference
Create additional folders to organize faxes
Fax Inbox Details
In your fax inbox, you can:
See the phone number from which the fax was sent
Open and review the fax file
View the timestamp for when the fax was received
Fax Settings
Within Fax Settings, you can adjust how long faxes remain in the Trash folder before they are permanently deleted. This helps with storage management and ensures older faxes are automatically cleared after a selected timeframe.
Email-to-Fax & Fax-to-Email Notifications
PbN Voice allows you to set up Fax-to-Email and Email-to-Fax so your team can send and receive faxes directly from email.
You can configure these options in the Fax Numbers page within Phone Admin.
Porting a Fax Number
If you are interested in porting over an existing fax number into PbN Voice, please contact your VoIP Onboarding Manager or Support for assistance.