You can activate another follow-up campaign for patients who did not schedule a future visit after their hygiene appointment. This campaign can be configured to check for any type of future appointment or specifically for a future hygiene visit. The criteria for adding a patient to this follow-up sequence are outlined below. Once the patient schedules an appointment, they will no longer receive further follow-up messages.

By setting up this campaign, you can ensure that patients are reminded to schedule their next visit, helping maintain regular check-ups and continuity of care.