Cloned Voices allow you to generate voicemail messages using AI-powered text-to-speech technology that replicates your own voice. This is a powerful feature that gives your automated voicemail campaigns a natural, personalized touch—without the need to manually record each message.
Perfect for practices that want to maintain consistent branding and sound like a familiar team member to patients, Cloned Voices offer efficiency and authenticity.
What Is a Cloned Voice?
A Cloned Voice is a digital voice model trained using a sample of your own voice. Once created and approved, you can use it to:
Convert typed text into audio
Maintain a consistent and professional tone
Create voicemail templates quickly—without live recording
Patients will hear a message in your voice, even though the message was created using typed text.
Where to Access Cloned Voices
You can access and configure Cloned Voices by navigating to:
New Settings → Voice → Cloned Voices
From here, you can:
Upload voice recordings for cloning
View the status of your cloned voice submission (e.g., "Pending Approval", "Approved")
Set your cloned voice as the default for text-to-speech in voicemail templates
How Voice Cloning Works
Here's how your voice gets turned into an AI-powered digital voice, as shown in the in-app guide:
1. Voice Sample Collection
Record Samples: Use a professional microphone in a quiet space
Clean Audio: Speak clearly with no background noise
Verify Quality: The system checks clarity and completeness
Requirements:
2–3 minutes of clear speech
High-quality audio
Multiple recordings for accuracy
2. AI Voice Learning
Once your recordings are submitted:
Analyze Voice: Captures your tone, rhythm, and pronunciation
Extract Features: Detects unique speech patterns
Train Model: Builds a voice profile that replicates how you sound
3. Submit for Cloning
Once your sample is uploaded:
Our system will process and review it for quality
Your voice will be submitted for cloning (this may take a few days)
4. Approval & Activation
After approval:
Your cloned voice will appear in your Text-to-Speech options
You’ll be able to select it when creating or editing voicemail templates
How to Use a Cloned Voice in Voicemail Templates
Once approved, using your cloned voice is easy:
Go to New Settings → Voice → Voicemail Templates
Click Create New Template
Select the Text-to-Speech option
Then choose your cloned voice from the options.
Type your message
Click Create Template to save
Your typed message will now be converted into audio using your cloned voice.
Best Practices for Cloned Voices
Use a professional tone in your script
Keep messages short and clear
Update your cloned voice if your tone or branding evolves
Use voicemail templates to save time on repeat messages
Is My Voice Data Secure?
Yes. Voice data used for cloning is securely processed and stored in compliance with HIPAA and data protection standards. Your cloned voice will only be accessible to authorized users within your practice's account.
FAQs
Q: Can I clone a team member’s voice instead of my own?
Yes, as long as you have their consent and they follow the same script-based recording process.
Q: How long does approval take?
Most voice cloning submissions are approved within 3–5 business days.
Q: Can I edit my cloned voice later?
You’ll need to record and submit a new voice sample to change the cloned voice.