Skip to main content

Confirmation Message for Saved Credit Cards in Forms

Alyssa Elso avatar
Written by Alyssa Elso
Updated this week

When a patient submits a credit card through a form, the card is instantly stored in the Saved Cards section. To provide clear feedback and improve transparency, a “Card Saved Successfully” message now appears in the Add Card section to confirm the card has been saved.


How It Works

  • After submitting a credit card, patients will see a “Card Saved Successfully” message directly in the Saved Cards section.

  • The message remains visible until a new card is added. It does not automatically disappear.

  • When a new card is submitted, the message updates to reflect the most recent successful save.

  • If a card fails to save, no error message will be shown at this time.


Why This Matters

  • Patient Clarity: Confirms to the patient that their card information was received and saved.

  • Fewer Questions: Reduces patient uncertainty and minimizes inbound inquiries to the office.

  • Smoother Experience: Adds a layer of confidence for patients submitting sensitive payment information.

Did this answer your question?